Welcome to Rangeela Wear! We’re delighted you’re here shopping for our beautiful ethnic collections at rangeelawear.com. These Terms & Conditions (also called “Terms of Service”) explain the rules and guidelines for using our website and placing orders with us. By browsing, shopping, or making a purchase, you agree to follow these terms.
Please read them carefully. If anything feels unclear, feel free to reach out to us—we’re always happy to help!
1. Who We Are
Rangeela Wear is an online store specializing in premium Pakistani ethnic wear, including suits, dresses, and accessories. Our website is operated by Rangeela Wear (Pakistan). All references to “we”, “us”, or “our” mean Rangeela Wear.
2. Use of the Website
You may use our website only for lawful purposes. You agree not to:
- Copy, reproduce, or sell our product images or designs without permission
- Attempt to hack, damage, or disrupt the site
- Use the site to send spam, viruses, or harmful content
- Post offensive, abusive, or illegal content
We reserve the right to suspend or terminate access if these rules are violated.
3. Orders & Payments
- All orders are subject to availability and our acceptance.
- Prices are in Pakistani Rupees (PKR) and include taxes unless stated otherwise.
- We accept major payment methods (credit/debit cards, bank transfer, cash on delivery where available).
- Payment is processed securely through trusted gateways—we do not store your full card details.
- Once an order is placed and payment confirmed, it cannot be canceled except in special cases (see Cancellation Policy below).
4. Shipping & Delivery
- We ship to most locations in Pakistan and selected international destinations.
- Delivery times are estimated and may vary due to courier services, customs, or unforeseen delays.
- Shipping charges are calculated at checkout and depend on your location and order weight.
- Risk of loss or damage passes to you once the parcel is handed to the courier.
- Please inspect your package upon delivery. Report any damage or missing items within 48 hours.
5. Returns, Exchanges & Refunds
We want you to love your purchase! Here’s our policy:
- Returns/Exchange: Eligible within 7 days of delivery (unused, unwashed, with tags intact).
- Damaged/Defective Items: Must be reported within 48 hours with photos.
- Non-Returnable Items: Sale items, custom-made, or hygiene products.
- Refund Process: Refunds are issued to the original payment method (or bank transfer) within 7–10 business days after we receive and inspect the returned item.
- Return Shipping: Customer pays return shipping unless the item is faulty or incorrect.
6. Product Descriptions & Images
We make every effort to display products accurately. However:
- Colors may vary slightly due to screen settings or lighting.
- Product images are for illustration—minor variations in embroidery, shade, or design may occur as these are handcrafted items.
7. Intellectual Property
All content on rangeelawear.com (designs, photos, logos, text) is owned by Rangeela Wear or our licensors. You may not copy, reproduce, or use it for commercial purposes without written permission.
8. Limitation of Liability
We are not liable for:
- Delays in delivery due to courier or customs issues
- Indirect losses (e.g., missed events due to late delivery)
- Any misuse of our products
Our total liability is limited to the value of your order.
9. Force Majeure
We are not responsible for delays or failures caused by events beyond our control, such as natural disasters, strikes, war, or government actions.
10. Governing Law
These terms are governed by the laws of Pakistan. Any disputes will be resolved in the courts of Lahore, Pakistan.
11. Changes to Terms
We may update these Terms from time to time. Changes will be posted here with the new date. Continued use of the website after changes means you accept them.
12. Contact Us
Have questions? We’re here for you!
Email: info@rangeelawear.com Website: rangeelawear.com We respond within 24 hours!
Thank you for choosing Rangeela Wear. We hope our outfits bring color, joy, and confidence to your special moments. Happy shopping! 🌸✨