At Rangeela Wear, we’re excited to deliver your favorite ethnic outfits straight to your doorstep with care and speed! Our goal is to make your shopping experience smooth from click to wear. This Shipping Policy explains how we handle delivery so you know exactly what to expect.
1. Shipping Destinations
- Within Pakistan: We ship to all major cities and towns via trusted courier partners.
- International Shipping: We offer delivery to selected countries (USA, UK, Canada, UAE, Saudi Arabia, Australia, and more). Please check availability at checkout or contact us for your location.
2. Shipping Charges
- Shipping fees are calculated automatically at checkout based on:
- Your delivery address
- Order weight and size
- Selected shipping method
- Free Shipping: We offer FREE shipping on orders above PKR 15,000 within Pakistan (limited-time promotions may apply).
- International shipping charges are displayed at checkout and include basic handling fees. Customs duties/taxes (if any) are the customer’s responsibility.
3. Processing Time
- Orders are processed within 1–2 business days (Monday to Saturday).
- Processing time may be longer during peak seasons (Eid, weddings, festive sales) or public holidays – we’ll keep you updated!
- Custom or made-to-order items may take 7–14 business days to prepare.
4. Delivery Time Estimates
- Within Pakistan:
- Major cities (Lahore, Karachi, Islamabad, Faisalabad, etc.): 3–5 business days
- Other areas: 5–8 business days
- International:
- USA, UK, Canada, UAE: 7–15 business days
- Other countries: 10–20 business days
- These are estimates. Actual delivery may vary due to courier schedules, customs clearance, or weather conditions.
5. Tracking Your Order
- Once your order ships, you’ll receive a tracking number via email and/or SMS.
- Track your parcel directly on our website or through the courier’s portal (e.g., TCS, Leopard, or DHL).
- If you haven’t received your tracking info within 3 business days, just email us!
6. Important Notes
- Signature Required: For high-value orders, we may require a signature on delivery.
- Customs & Duties: International customers are responsible for any import duties, taxes, or customs fees. We declare the actual value of the items.
- Address Accuracy: Please double-check your delivery address at checkout. We are not responsible for delays or lost packages due to incorrect addresses.
- Missing/Damaged Packages: Inspect your parcel upon arrival. Report any issues (damage, missing items) within 48 hours with photos – we’ll resolve it quickly!
7. Order Cancellation & Address Changes
- Orders can be canceled only before processing begins (usually within the first 24 hours).
- Address changes are possible if the order hasn’t shipped yet – contact us immediately.
8. Lost or Delayed Shipments
In rare cases of loss or extreme delay:
- We’ll work with the courier to investigate.
- If the parcel is confirmed lost, we’ll issue a full refund or resend the item (our choice).
We’re here to make sure you receive your beautiful outfits with joy!
Questions about shipping? Email: info@rangeelawear.com Website: rangeelawear.com
Happy shopping – your new favorites are on their way! 🌸✨